!Suspended or at risk on Google Merchant Center?
Find what Google will flag before it costs you the account.
Polyntor scans your store, its policy pages and your product feed against Merchant Center rules, then tells you what to fix in plain language.
- First scans are free
- No card, no tag on your site
- A report in a few minutes
EXAMPLE REPORTshop.example.com
62site scoreHigh risk
✕Returns policy page missingpolicy
✕Price differs from feed on 2 itemsfeed
!Shipping cost not stated on product pagessite
✓Contact details foundsite
WHAT A SCAN COVERS
9report sections, checked the way a reviewer reads them
3feed layers: the file, every product page, the images
1verdict: the suspension risk from site and feed together
Three views of your store, one account
Run them separately or together. Each one answers a different question Google asks about your store.
◧Site scanFree to try
Nine sections of your store checked the way a reviewer opens them: returns, shipping, contact, checkout, prices.
- Returns and refund policy
- Shipping and delivery terms
- Contact details and business identity
- Broken links and technical checks
§Suspension risk and action planAdvanced
One verdict from the site and the feed together, with the fixes in the order that matters.
- Risk level: low, medium or high, and what it came from
- Every finding names the page and the rule behind it
- Fix instructions in plain language
- PDF export and the appeal report on Pro
◈Feed scanAdvanced · Pro
Each product in your feed compared with the page it links to, attribute by attribute.
- Attributes, identifiers, prices and currencies in the file
- Price, availability and title against the live page
- Product image checks on Pro
- Upload a file, or connect a feed URL or a Google Sheet
What the site scan checks
Nine sections, the ones a Merchant Center reviewer opens first. Each one is read from your live pages, not from a form you fill in.
- 01Returns and refundsThe policy exists, is linked, and says the window, the conditions and who pays for shipping back.
- 02ShippingCosts, regions and delivery times are stated, and the same on every page that mentions them.
- 03ContactA real way to reach you: address, email, phone or a form that works, on a page Google can find.
- 04Privacy policyPresent, reachable, and covering what a store collects at checkout.
- 05Terms and conditionsThe rules of the sale, findable from the footer and the checkout.
- 06Product pagesPrice, availability and identity are consistent, and nothing promises what the page cannot deliver.
- 07FooterThe links a reviewer expects — policies, contact, business identity — are there and not broken.
- 08About usWho is selling, from where, and that it matches the rest of the site.
- 09Merchant Center account readinessThe account-level things Google checks: business name, domain, the pages it needs to verify you.
On top of the nine: the technical layer — HTTPS, indexability, broken links, blocked resources — and a comparison of the same facts across pages.
This is the report
Real screenshots from a real store scan. Every finding names the pages and the rule, and says what to change.
How it works
STEP 1Add your storePaste the domain. Attach a product feed file or its address if you sell through Merchant Center.
STEP 2We scan as Google doesThe crawler visits your pages, captures every required policy page and reads the feed item by item.
STEP 3Fix from the reportEvery finding names the page, the rule behind it and the change that clears it. Export as PDF or as the appeal report on Pro.
The feed scan, layer by layer
Upload the file, connect a feed URL or a Google Sheet. Three layers run over it, each answering a question Google asks about your products.
The fileAdvanced · Pro
- Required attributes present and well-formed
- GTIN, MPN and brand: present, valid, not reused
- Prices with a currency, availability with a value Google accepts
- Links that resolve, images that exist
Every product pageAdvanced · Pro
- The price on the page is the price in the feed
- In stock in the feed means in stock on the page
- The title describes the same product
- The page opens, without a redirect to somewhere else
The imagesPro
- Resolution and format Google accepts
- No watermarks, promotional text or overlays
- The picture shows the product, not a placeholder
- A sample is judged by the model, the rest by rules
Advanced lists one in three of the failing items and counts the rest; Pro lists them all. A feed scan costs 3 scans from your monthly allowance.
Monitoring, so a suspension does not come as a surprise
On Pro, each store re-scans itself on a schedule you set — the site, the feed, or both — and emails you only when something changed for the worse.
Daily, weekly or monthlyOne switch per store, one scan from your allowance per run. Off until you turn it on.
An email when the risk risesThe first run sets the baseline. After that you hear from us only when the suspension risk goes up.
An email when the store stops answeringA store that is down is a store Google cannot review. We check twice before we write.
History between runsEvery run is kept, so a fix shows up as fixed and a regression as a regression.
A feed uploaded as a file is a snapshot: upload a fresh one before each run, or connect a URL and it stays current on its own.
THE REPORT
A report you can act on, not a list of warnings.
Findings grouped by the check that failed, with the affected pages and items listed underneath. The appeal report puts them in the order a Merchant Center reviewer reads.
Run your first scanFree, no card
01
Scan score and suspension risk
One verdict, and what it was calculated from
02
Failed checks with evidence
Screenshots of the pages the way the crawler saw them
03
Feed items with errors
Price, availability and title against the live page; identifiers and attributes from the file
04
Appeal-ready export
PDF and the appeal report, structured for a reviewer — on Pro
Pricing
Start free. Upgrade when you need the whole report or the feed.
FREE
$0
One store, and enough of the report to see whether there is a problem.
- 1 of 9 report sections in full
- Score and suspension risk
- 3 scans a month
- 1 store
ADVANCEDPOPULAR
$39/ month
The whole report and the feed scan.
- All 9 sections, fix instructions and the action plan
- Feed scan: file rules and page comparison, 1 in 3 failing items listed
- 25 scans a month, 5 stores
- CSV export, extra scan packs
PRO
$79/ month
Everything, plus monitoring and the full feed.
- Full feed scan with product image checks
- Automatic re-scans — daily, weekly or monthly — with email alerts
- 60 scans a month, 10 stores
- PDF export and the appeal report
VAT added at checkout · cancel any time · secure payment by Paddle
Plans, side by side
The same table the app shows at checkout.
| What you get | Free | Advanced | Pro |
|---|---|---|---|
| Report sections unlocked | 1 of 9 | All 9 | All 9 |
| Fix instructions and action plan | Unlocked section only | Full | Full |
| Site pages per scan | 100 | 2,000 | 10,000 |
| Product pages per scan | 10 | 1,000 | 10,000 |
| Stores | 1 | 5 | 10 |
| On-demand scans a month | 3 | 25 | 60 |
| Merchant feed scan | — | 1 in 3 failing items listed | All items, with image checks |
| Cost per feed scan | — | 3 scans | 3 scans |
| Automatic re-scans, site and feed | — | — | Daily, weekly or monthly · 1 scan per run |
| Email alerts on rising risk or an outage | — | — | ✓ |
| Change history between scans | — | ✓ | ✓ |
| Report export | — | CSV | CSV + PDF, appeal report |
| Extra scan packs | — | $10 for 10 scans | $10 for 15 scans |
Questions
Do I have to install anything?No. The scan runs from our side over your public pages, exactly like Google’s crawler. Nothing is added to your site.
Will this get my account reinstated?Polyntor finds and documents the violations behind a suspension and builds the appeal report. The decision stays with Google — we do not appeal for you and cannot promise an outcome.
Which platforms are supported?Any site we can reach: Shopify, WooCommerce, Magento, PrestaShop or custom. Feeds are read as XML, CSV, TSV or a Google Sheets link.
What does the free plan include?One of the nine sections in full, the issue counts for the other eight, and the score — enough to see whether you have a problem. The whole report and the feed scan are on the paid plans.
How long does a scan take?A site scan takes a few minutes — a store with a few hundred pages finished in about four in our tests. A feed scan depends on how many products it has to open; a hundred items is a couple of minutes.
What counts as a scan?One site scan is one scan. One feed scan is three, because it opens every product page. Automatic re-scans cost one scan each. Scans you do not use in a month do not carry over; scans from packs never expire.
Do you need access to my Merchant Center account?No. Everything is read from your public store and from the feed you give us — the same things Google reads. There is nothing to connect and nothing to authorise.
What happens to my data?Your pages, screenshots and feed items are kept so you can compare runs, and deleted with your account in one step. Parts of pages go to an AI provider for analysis under terms that forbid training on them. The full list of what is kept, and who processes it, is in the Privacy Policy.
Can I cancel? Do you refund?Cancel any time from Settings; the paid period runs to its end and is not charged again. A scan that could not run — the store did not answer, the feed could not be read — is refunded to your allowance automatically. Payments are handled by Paddle, our merchant of record, who issue the invoice.
Ready to check your store?
The first scans are free and take a few minutes. Already have an account? Pick up where your last scan left off.
No card required